Possible Problems:

  • Trying to connect at too high a speed.

  • The modem is not using the correct drivers.

  • There is a problem with configuration and/or installation of the modem.

  • There is a conflict between your modem and another device on your computer.

  • There is a problem with your computer's serial port.

Use the links below to guide your way through the troubleshooting process.

Check DNS configuration.
Disable modem error control under Modem Configuration.
Disable modem compression under Modem Configuration.
Add or Remove initialisation string from Modem Properties   
Contact the modem's manufacturer for updated drivers or contact East Coast Computer Services for their assistance at www.eastcoastweb.co.za

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